1. Introduction

Welcome to CloudPath Hosting (Pvt) Ltd and thank you for choosing our Web Design Add-On Service. By purchasing and using this service, you agree to the terms and conditions outlined below. If you do not agree to these terms, please refrain from using the service. These terms apply to all users of the service, whether you are a business owner, developer, or any other individual involved in the process.

  1. Service Overview

Our Web Design Add-On Service is designed to help small businesses build a professional online presence with essential website features. This service provides a simple, cost-effective solution to launch a website quickly and efficiently. The service includes the creation of a basic website with key functionalities such as contact forms, email marketing integration, a support ticket system, and e-commerce functionalities. We aim to help small businesses enhance their online presence while offering ongoing support and maintenance.

  1. Eligible Websites for the Web Design Add-On

The Web Design Add-On Service is specifically designed for small businesses looking to establish an online presence. The eligible websites for this service include the following core features:

Contact Forms: A customizable and functional contact form to facilitate customer inquiries and communication.
Email Marketing Integration: Seamless integration with popular email marketing platforms such as Mailchimp, ConvertKit, or similar to help you manage email campaigns, newsletters, and automated communication with your customers.
Support Ticket System: A robust support ticketing system that allows customers to submit issues or requests, helping your business manage customer support efficiently.
E-Commerce Functionalities: A full e-commerce solution including product listings, a shopping cart, checkout process, and payment gateway integration to sell products or services directly from your website.
These features are perfect for small businesses that need a professional website with core functionalities to engage customers and drive sales.

  1. Excluded Websites and Services

Please note that the Web Design Add-On does not cover highly complex websites or advanced development needs, such as:

Custom apps or mobile apps development.
Advanced APIs or integrations with third-party systems.
Interactive tools or complex animations.
Specialized functionalities requiring significant custom coding.
If your website requires advanced development or features not included in the Web Design Add-On, we encourage you to contact us for a custom quotation. We will assess your needs and provide a tailored plan and pricing based on the complexity of your project.

  1. What’s Included in the Web Design Add-On

The Web Design Add-On offers a comprehensive set of features that ensure your website is functional, user-friendly, and optimized for success. Here’s what is included:

Website Design & Development:

A professionally designed and developed website that aligns with your brand identity and business goals.
Customizable design elements that can be adjusted to meet your preferences and business requirements.
Contact Forms:

Custom-built contact forms to capture customer inquiries.
Flexible form fields to meet your business’s specific needs (e.g., name, email, message, etc.).
Email Marketing Integration:

Integration with popular email marketing platforms like Mailchimp, ConvertKit, and others.
Tools for creating and sending email newsletters, managing subscriber lists, and automating email sequences to engage your audience.
Support Ticket System:

A reliable support ticket system that allows customers to submit tickets and request assistance.
A backend dashboard for your team to track and respond to customer support inquiries efficiently.
E-Commerce Functionalities:

Product listings with images, descriptions, and pricing.
Shopping cart and checkout functionality for smooth online transactions.
Integration with major payment gateways such as PayPal, Stripe, and others for secure payments.
Responsive Design:

Full optimization for mobile devices, ensuring your website looks and functions well on smartphones, tablets, and desktops.
SEO Optimization:

Basic on-page SEO setup, including meta descriptions, title tags, alt text for images, and keyword optimization for better search engine visibility.
Social Media Integration:

Integration with your social media platforms (Facebook, Instagram, LinkedIn, etc.), allowing your website visitors to follow and engage with your business on social media.
Google Analytics Integration:

Integration of Google Analytics for tracking website traffic, user behavior, and other critical data to help improve your site’s performance.
Blog Setup:

Setup of a blog or news section to regularly publish updates, promotions, and articles to keep your audience engaged.
Security Features:

SSL certificate integration to ensure secure communication between your website and its visitors.
Basic website security measures to protect customer data and prevent hacking attempts.
Content Management System (CMS):

Access to a user-friendly CMS (e.g., WordPress), allowing you to easily manage and update your website content.
Multilingual Capabilities (Optional):

Multi-language support for businesses targeting a global audience.
Basic Website Maintenance & Updates:

Up to 4 content updates per month (e.g., text updates, image changes) to keep your website fresh and current.

  1. Service Timeline

Once you submit the Website Launch Preparation Form, our team will assign a dedicated web developer to your project. The development of your website will begin, and depending on the complexity, the website will be built and ready for launch within 3 to 21 days:

3 to 10 days for simpler websites with fewer pages and features.
10 to 21 days for more complex websites with e-commerce functionalities, integrations, and customizations.

  1. Post-Launch Support and Maintenance

After the website goes live, we continue to support your website to ensure its ongoing success. As part of the Web Design Add-On service, you will receive up to 4 content updates per month. These updates can include text changes, image updates, and minor adjustments.

In addition, we offer ongoing maintenance, which includes security updates, performance optimization, and other necessary tasks to keep your website running smoothly.

  1. Pricing and Payment Terms

The Web Design Add-On service is available for:

$25/month for the first year.
$12/month after the first year.
This pricing covers website maintenance, content updates, and the features described above. Payments are billed annually, and the first payment is due at the time of purchase.

Payment Method: Payments can be made through credit cards, PayPal, or direct bank transfer.
Payment Cycle: Annual payments will be processed automatically at the beginning of each year.
Non-refundable Fees: Please note that all payments are non-refundable. Once the service has started, no refunds will be issued for prior payments.

  1. Intellectual Property

Upon completion of the website, you, the client, will own the final website content, design, and structure. However, CloudPath Hosting (Pvt) Ltd retains ownership of any proprietary tools, templates, or code used during the development of your site. These may be reused for other projects.

  1. Limitations of Liability

While we strive to deliver high-quality websites, CloudPath Hosting (Pvt) Ltd is not responsible for:

Loss or damage caused by website downtime, server errors, or technical issues outside of our control.
Issues related to third-party software, services, or tools integrated with the website (e.g., payment gateways, email platforms).
Any direct or indirect financial losses resulting from website errors, malfunctions, or failures.

  1. Termination of Service

You or CloudPath Hosting (Pvt) Ltd may terminate the agreement with written notice. Upon termination:

You will be billed for any outstanding payments for work completed up to the termination date.
No refunds will be provided for any previously paid fees.

  1. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. All data provided to us will be used strictly for the purpose of delivering the web design services outlined in this agreement.

Confidentiality: We will not share your personal or business information with third parties without your consent.
Data Storage: Your website data will be stored in accordance with applicable data protection laws and regulations.

  1. Changes to Terms

CloudPath Hosting (Pvt) Ltd reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically for updates.

  1. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please feel free to reach out to us:

Business Name: CloudPath Hosting (Pvt) Ltd
Website: cloudpathhosting.com
Email: [email protected]